By Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)
Patient-centered care is a common industry term that resonates deeply, yet truly successful implementation of it remains an enigma for most patient-care environments. Physician-centered care is the ongoing standard for how delivery systems are organized, and this organizational dependency on physician-centricity creates a paradox between consistency of known delivery models and adaptation of new models of care. Managing this paradox is a critical component to optimize patient-centered care and managing the balance between individuals and organizations’ influences for positive outcomes. // Read More
What Is the Medical and Legal Risk of Physicians Supervising Advanced Practice Providers?
By Timothy E. Paterick, MD, JD, MBA
Physicians would be prudent to carefully evaluate their legal duties when supervising advanced practice providers. There are real legal risks inherent in the supervisory role physicians assume in today’s medical practice models. This article highlights the legal risks and the due diligence necessary when considering how to manage the agency relationship between physicians and advanced practice providers. The understanding of respondeat superior doctrine and vicarious liability will facilitate physician understanding of how to manage these relationships and mitigate legal risk.// Read More
Friction to Frictionless—The Amazon Way
By Neil Baum, MD and Shep Hyken
The essence of success in a medical practice is the human connection between the patient and the practice. A computer or artificial intelligence cannot duplicate that connection. That human-to-human relationship should be something the patient notices, remembers, and tells others about while describing the positive interaction with you and your practice. That connectivity doesn’t have to cost much money or require much time, but it must happen. This article discusses the importance of human connection and how to create loyal fans among your existing and potential new patients. This article offers ideas and suggestions for making personal contact that differentiates yours from other practices that merely diagnose and treat medical conditions.// Read More
HALM Article Submissions
Submit your healthcare leadership articles to theHealthcare Administration Leadership & Management Journal. Your contributions will provide guidance for the healthcare industry's shift towards inter-professional teams, positively impacting patient care and population health.
